Information We Collect

We collect information you provide directly to us when creating an account, subscribing to our financial analysis services, or contacting our support team. This includes your name, email address, phone number, and professional credentials when relevant to your use of our investment analysis platform.

Our systems automatically collect technical information about your device and how you interact with our platform. This data helps us understand usage patterns and improve our financial analysis tools for investment professionals working in Thailand's market environment.

How We Use Your Information

Your personal information enables us to provide personalized financial analysis services and maintain your account security. We process this data to deliver market insights, send educational content about investment analysis, and respond to your support requests.

• Delivering customized financial analysis reports and market insights
• Sending educational content about investment strategies and market trends
• Providing technical support and responding to your inquiries
• Improving our platform based on user feedback and usage analytics
• Ensuring platform security and preventing unauthorized access
• Complying with financial services regulations applicable in Thailand

We may also use aggregated, non-personal data to conduct research and publish market analysis reports. This helps the broader investment community understand market trends while protecting individual privacy.

Data Sharing and Disclosure

DesktopUltraBrain does not sell your personal information to third parties. We share your data only in specific circumstances that directly benefit your use of our services or fulfill legal obligations.

Your Privacy Rights

You have significant control over your personal information. Under Thai privacy laws and our commitment to transparency, you can exercise several rights regarding the data we collect and process.

• Access your personal information and understand how we use it
• Request corrections to inaccurate or outdated information
• Delete your account and associated personal data
• Restrict certain types of data processing activities
• Receive copies of your data in a standard digital format
• Withdraw consent for marketing communications at any time

To exercise these rights, contact our privacy team using the information provided below. We typically respond to privacy requests within 15 business days, though complex requests may require additional time.

Data Security and Protection

We employ industry-standard security measures to protect your information from unauthorized access, alteration, or destruction. Our technical safeguards include encrypted data transmission, secure server infrastructure, and regular security audits conducted by independent specialists.

Access to personal information is restricted to authorized employees who need this data to perform their job functions. All staff members receive regular training on privacy protection and data handling best practices.

Data Retention and Storage

We retain your personal information for as long as your account remains active or as needed to provide our financial analysis services. Account data is typically stored for three years after account closure to comply with financial record-keeping requirements in Thailand.

Marketing preferences and communication logs are retained for two years unless you specifically request earlier deletion. Technical logs and security monitoring data are automatically purged after one year to minimize data exposure while maintaining platform integrity.

International Data Transfers

Our primary servers are located within Thailand to serve our local user base effectively. However, some technical services and backup systems may involve data processing in other countries with adequate privacy protections.

When international transfers occur, we ensure recipient countries maintain privacy standards equivalent to Thai regulations. All transfer agreements include specific clauses protecting your personal information and limiting its use to authorized purposes only.

Updates to This Policy

We review and update this privacy policy annually or when significant changes occur in our data practices. Users receive notification of policy updates through email and prominent website notices at least 30 days before changes take effect.

Continued use of our platform after policy updates constitutes acceptance of the revised terms. Users who disagree with changes may close their accounts and request data deletion within the notification period.